Terms of service

This website is operated by OnlyTheReal (OTR). Throughout the site, the terms “we”, “us”, and “our” refer to OnlyTheReal. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

If you do not agree with any part of these terms, you may not access the website or purchase our products.

Eligibility

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this site.

Products & Services

All products sold are physical merchandise only. We do not sell digital goods, services, or subscriptions.

Products may be limited in quantity and are offered on a first-come, first-served basis. We reserve the right to discontinue or modify products at any time without notice.

Pricing & Payments

All prices are listed in GBP unless otherwise stated.

We reserve the right to:

Change prices at any time without notice
Limit or refuse any order
Cancel orders suspected of fraud or unauthorised activity

Payment must be received in full before an order is processed or shipped.

Order Accuracy

You agree to provide current, complete, and accurate purchase and account information. We are not responsible for issues caused by incorrect information provided at checkout.

Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Postal or courier services
Customs processing
Weather or peak shipping periods

Risk of loss passes to the customer upon delivery.

Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy. By placing an order, you agree to that policy in full.

Intellectual Property

All content on this site, including but not limited to:

Logos
Designs
Graphics
Images
Text

is the property of OnlyTheReal and may not be copied, reproduced, or used without written permission.

Unauthorised use may result in legal action.

Prohibited Uses

You may not use this site or its content:

For any unlawful purpose
To violate laws or regulations
To infringe on intellectual property rights
To submit false or misleading information
To engage in abusive, fraudulent, or harmful behaviour

We reserve the right to terminate access for violations of these terms.

Limitation of Liability

OnlyTheReal shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

All products are provided “as is” and “as available” without warranties of any kind, express or implied.

Indemnification

You agree to indemnify and hold harmless OnlyTheReal from any claims, losses, or damages arising from your violation of these Terms of Service or misuse of the website.